Last updated: February 2026
By accessing and using VanitySign Transfers services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.
VanitySign Transfers provides reliable transfer services across Portugal and Spain. Our services include:
All bookings must be made through our official website or authorized platforms. By making a reservation, you guarantee that all information provided is accurate and complete.
Payment is required at the time of booking. We accept major credit cards and other payment methods as indicated on our platform. All prices are in Euros (EUR) unless otherwise stated.
VanitySign Transfers is not liable for delays caused by circumstances beyond our control, including but not limited to traffic conditions, weather, or flight delays. We maintain comprehensive insurance coverage for all our vehicles and passengers.
We reserve the right to modify or discontinue our services at any time without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the service.
These terms shall be governed by and construed in accordance with the laws of Portugal and Spain, and any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of Portugal.
We collect information that you provide directly to us, including:
We use the information we collect to:
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
We implement appropriate security measures to protect your personal information. All payment transactions are encrypted using SSL technology. However, no method of transmission over the internet is 100% secure.
Under GDPR and applicable data protection laws, you have the right to:
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking records are typically kept for 7 years for tax and legal purposes.
If you have any questions about our privacy practices, please contact us at privacy@vanitysign.com
We understand that plans change. Our cancellation policy is as follows:
To cancel your booking, please contact us at:
Please include your booking reference number in all cancellation requests.
Approved refunds will be processed within 5-10 business days to the original payment method. You will receive a confirmation email once the refund has been processed.
Changes to your booking (date, time, pickup/drop-off location) can be made free of charge if requested more than 24 hours before the scheduled pickup time. Changes within 24 hours may incur additional charges.
If you experience any issues with our service, please contact us immediately. We are committed to resolving all complaints fairly and may offer:
In cases of force majeure (extreme weather, natural disasters, strikes, etc.), we will work with you to either reschedule your transfer or provide a full refund.
We monitor flight arrivals. If your flight is delayed, we will adjust your pickup time accordingly at no extra charge. This service applies only when flight information is provided at booking.
If you are not satisfied with our response to a refund request, you may escalate the matter by contacting our customer service manager at support@vanitysign.com